BIG is rapidly expanding, recently earning recognition on the Georgia Fast 40 list as one of the fastest-growing, mid-sized companies in the state. “Demand for reliable translation and interpretation services is growing, and the pace of the work is also increasing,” says Perlman. “What we used to turn around in seven days is now expected the same day.
The company consistently meets client expectations by strategically combining expert human skills with advanced technology. “We’ve invested significantly in the right technology and have built a quality network of trained linguists in order to deliver our global solutions faster while maintaining the quality we’re known for,” Perlman explains.
Pairing Technology with Human Expertise
At the core of BIG, the company’s proprietary technology drives efficiency while its secure digital infrastructure safeguards sensitive data, including Protected Health Information. Then, skilled linguists who understand the industry’s technical vocabulary, compliance requirements and cultural nuances add a higher level of quality that clients need.
“In this age of artificial intelligence (AI), we’ve found that AI tools alone aren’t accurate enough for mission critical communications, life-or-death situations or communication that represents your brand. You don’t get a second chance to get critical communication right. Our approach ensures that communication happens clearly, accurately and exactly the way people need it.”
Clients trust Perlman’s team to translate a wide variety of written materials — from healthcare websites and insurance explanations to clinical trial protocols and patent filings — and to provide real-time interpretation for emergency rooms, court hearings, parent-teacher conferences and more. “If a hospital needs a Swahili-English interpreter at 2 a.m., we can help,” Perlman notes.
Expanding Engagement in the Atlanta Market
While serving organizations globally, Perlman looks to deepen relationships within his local market, which is one reason why he’s becoming more involved with the Gwinnett Chamber. “Networking through the Chairman’s Club has been amazing,” Perlman says. “I’m meeting people who are well connected in Gwinnett County and the Atlanta area and am eager to get more involved in this group.”
Building these local relationships reinforces the most critical aspect of BIG Language Solutions’ business — trust. “Our clients have worked hard and invested heavily to build strong brands and reputations; they can’t afford miscommunications,” Perlman emphasizes. “They rely on us to provide superior translation and interpretation services, and we take pride in maintaining their trust while removing language barriers.”